Operator and scope

The service operator is the developer shown on the App Store product page and official website.

Account and access

You are responsible for your account security, the accuracy of your profile information, and all activity performed under your account.

Acceptable use

Do not use the product to harass others, impersonate real people, generate fraud, or bypass consent. We may suspend abusive accounts.

AI output limits

Suggestions are generated automatically and may be incomplete or inappropriate. You remain responsible for what you send, say, or act on.

Billing and changes

Paid features, plans, and pricing may change. If subscriptions are enabled, billing terms and cancellation policy should be shown before purchase.

Auto-renewable Subscription Agreement

Content and third-party chats

You keep rights in content you lawfully provide and grant us only the limited permission needed to process it for the requested service. Submit only necessary content and do not upload another person’s private information without a lawful basis or permission.

Suspension, changes, and contact

We may restrict abusive or unlawful use, update these terms with notice, and stop features that cannot be operated safely or legally. Questions and complaints can be sent through Support.

Who handles your data

The data controller is the operator shown on the App Store product page and official website. Contact: danielkarios666@gmail.com.

Sensitive relationship information

Chat text, screenshots, emotional states, identities, and intimate relationship details may be sensitive personal information about you or another person. We ask for separate consent before first sending this material to AI. You may withdraw that consent in Settings; future submissions will ask again.

What data is stored

When signed in, Chat history stores text you send, AI replies, and normalized Chat images used to restore history and re-check images in follow-up questions until you delete the relevant session or account. Problem reports store the description you enter, optional contact email, up to three compressed images, and limited diagnostic details used to investigate the report. Signed-in App activity stores a server-derived pseudonymous account key, UTC date, platform, app version, build number, first and last activity time, and a bounded daily open count for 35 days. Optional product analytics do not contain chat text, screenshots, questions, names, or AI replies and retain raw events for 90 days.

How data is used

Chat and relationship-analysis data generate requested results, restore history, and provide relevant context in later turns. Problem reports and attachments are used to diagnose and answer reported issues. Signed-in App activity is used only to report aggregate App DAU/MAU, version and platform distribution, and evaluate service use. Optional product analytics improve product interactions. Diagnostics without user or session identifiers are retained for 14 days.

Third-party providers

Relevant text or images are sent to the configured external AI provider to generate replies, screenshot extraction, or relationship analysis. Hosting and network providers may also process stored or transmitted data under their applicable terms.

Third-party Services and SDK List

Email verification and password recovery

When you request an email code, we send the recipient address, code and verification email to Alibaba Cloud DirectMail only for registration verification or password recovery, using Hangzhou for Mainland China and Singapore for the global service. We do not store plaintext codes in our database. Codes expire after 10 minutes and become invalid after successful use or replacement. Daily cleanup removes challenge records expired for more than 24 hours and send-limit records older than 7 days by UTC date. Your mailbox provider retains the email under its own terms.

Mobile verification and account security

Mainland China native Apps support optional +86 mobile sign-in and binding. We store the bound number and its verification time with your existing account. When you request a code, Alibaba Cloud Phone Number Verification Service receives your number and the verification purpose, generates and checks a six-digit code, and delivers it through mobile operators. Codes expire after five minutes; a challenge becomes invalid after successful use, replacement, or five incorrect attempts. Our database and logs do not store code values; logs do not record complete numbers. Daily cleanup removes challenges expired for more than 24 hours and send-limit records older than seven days by UTC date. Passwords and chat content are not sent to this service. Binding retains the account and its history; a number used by another account cannot be merged. Provider and operator retention follow their applicable terms.

Deletion requests

Deleting a Chat session removes its server-side messages, server-side image previews, and device-local cache. Deleting your account removes the account, Chat history, image previews, relationship-analysis records, signed-in problem reports and attachments, signed-in App activity linked through its pseudonymous account key, and linked product-analytics events. Signed-out reports can be handled through Support using the feedback number. Unlinked installation events expire after 90 days; local sessions, image cache, analytics consent, and the installation identifier are cleared immediately.

Your choices and rights

You can access and correct profile information, delete individual chat sessions, withdraw optional analytics or sensitive-data consent, request an export through Support, and permanently delete the account in Profile. We verify account ownership before fulfilling protected requests.

Region and minors

The service is intended for adults aged 18 or older. Account data and submitted content use the disclosed Singapore hosting and model-processing path.

Minors Protection Notice

Purchase and entitlement

iOS digital subscriptions are purchased through Apple In-App Purchase. The App Store purchase sheet controls the displayed price, currency, trial, billing period, and applicable tax. Access is linked to the Apple purchase and your signed-in Rapport AI account.

Automatic renewal

Unless cancelled, the subscription renews automatically for the same period and Apple charges the payment method associated with your Apple Account. Apple determines the renewal timing and sends notices required for price changes.

Cancellation and restore

Cancel in iOS Settings under your Apple Account subscriptions, or in the App Store subscription-management page. Deleting the app or your Rapport AI account does not by itself cancel Apple billing. You can restore eligible purchases in the app.

Refunds and service changes

Refund eligibility and processing for iOS purchases are handled by Apple under its policies. If a paid feature materially changes, we will disclose the change and preserve purchased access as required by applicable rules.

Alibaba Cloud Model Studio / Qwen

Purpose: requested AI chat, relationship analysis, and screenshot text extraction. Data: the text, image, and task context you choose to submit, plus technical request metadata. Activated only when an AI feature is used.

UCloud (Overseas Version)

The overseas version continues to use a lightweight server located in Singapore. Purpose: application hosting, encrypted network transport, databases, backups, and operational security. Data includes account records, saved service history, consent records, and limited service logs described in the Privacy Policy.

Alibaba Cloud (Mainland China Version)

The Mainland China version uses Alibaba Cloud regions in Mainland China for application hosting, databases, backups, and operational-security services. The public domain is rapportai.cn, and the MIIT website and app filings are complete.

Alibaba Cloud DirectMail

Purpose: send registration verification and password-recovery emails when you request them. Data includes the recipient email address, verification code, subject and message body, and delivery or error information. Account passwords and chat content are not sent. The Mainland China service uses Hangzhou; the global service uses Singapore. Your mailbox provider receives and stores the email under its own terms.

Apple services

Purpose: Sign in with Apple, storefront-based initial service-region selection, and native platform capabilities. Apple processes provider identifiers and device/platform information under Apple’s terms.

Google Sign-In

Purpose: optional account sign-in. The Google sign-in SDK is loaded only when that option is available and you choose it. We receive the verified account identifier and profile fields authorized by the provider.

Alibaba Cloud Phone Number Verification Service

Purpose: mobile sign-in, account binding, identity verification and password recovery in Mainland China native Apps when requested. Data includes the recipient mobile number, verification purpose, provider-generated code and necessary delivery or verification results. Mobile operators deliver the SMS. Account passwords and chat content are not sent.

Client libraries and content delivery

Capacitor plugins provide native app functions. Font Awesome icon assets are bundled locally with the App and web build. We will update this list before enabling a new processor that changes data handling.

Age eligibility

We ask users to confirm that they are at least 18 before registration or first sensitive-data submission. Do not create an account or submit relationship content if you are under 18.

Parent or guardian requests

If a parent or guardian believes a minor supplied personal information, contact Support with enough information for us to locate and remove it after appropriate verification.

Safety

The service must not be used to sexualize, groom, coerce, track, or exploit a minor. Reports involving child safety receive urgent human review and may be preserved or reported when law requires.

Operator and filings

The website and app MIIT filings are complete. Operations contact is temporarily shown as the Lianyu AI Team.

Filed domain: rapportai.cn

Generative AI disclosures

AI-generated replies and analyses are visibly labeled. The production model/provider and any required algorithm or generative-AI filing information will be disclosed before Mainland public launch.

Data and complaint handling

Sensitive relationship content requires separate consent. The disclosed Mainland hosting and model path is used by default. Users can report AI content for human review and can request correction, export, deletion, or account cancellation through the in-app paths.

High-stakes situations

If a conversation involves abuse, coercion, self-harm, stalking, threats, or urgent mental health issues, do not rely on the app alone. Seek real-world support immediately.

Consent and respect

Do not use AI-generated suggestions to manipulate, pressure, or deceive another person. Healthy communication requires consent and respect.

Review before sending

Always review generated replies, openers, and plans before use. Adjust tone, facts, and boundaries to fit the real situation.

Contact email

danielkarios666@gmail.com

Recommended subjects: Account Help, Data Request, Delete My Data, Bug Report.

Data requests

For deletion or export requests, include your account email and the specific data you want removed or exported.

Issue reports

Use in-app feedback for product issues. Use the flag beside an AI reply or relationship result for content-safety review.